Social Metrics
In addition to the social metrics detailed below we also report a number of environmental metrics, and governance metrics.
Socially Responsible Operations
| Health and Safety | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes | ||
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Annual Injury Incidence Rate (AIIR) per 100,000 people – direct employees and on-site contractors
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# | 100 | 102 | 52 | 79 | 72 |
The AIIR per 100,000 people shows the number of reportable injuries during the year in relation to Berkeley employees and on-site contractors. Berkeley’s AIIR significantly outperforms the construction industry average of 280 (Health and Safety Executive (HSE), November 2025).
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Annual Injury Incidence Rate (AIIR) per 100,000 people – direct employees only
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# | 0 | 39 | 36 | 0 | 33 |
This AIIR per 100,000 people relates to Berkeley employees only.
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Annual Injury Incidence Rate (AIIR) per 100,000 people – on-site contractors only
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# | 138 | 124 | 57 | 106 | 85 | This AIIR per 100,000 people relates to on-site contractors only. | ||
| Accident Frequency Rate (AFR) per 100,000 hours – direct employees and on-site contractors |
# | 0.04 | 0.05 | 0.02 | 0.04 | 0.03 | The AFR measures the total number of reportable injuries sustained for every 100,000 hours worked in relation to Berkeley employees and on-site contractors. |
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| Accident Frequency Rate (AFR) per 100,000 hours - direct employees only |
# | 0.00 | 0.02 | 0.02 | 0.00 | 0.01 | This AFR per 100,000 hours worked relates to Berkeley employees only. |
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| Accident Frequency Rate (AFR) per 100,000 hours - on-site contractors only |
# | 0.06 | 0.06 | 0.03 | 0.05 | 0.04 | This AFR per 100,000 hours worked relates to on-site contractors only. |
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| Lost-Time Injury Frequency Rate (LTIFR) per 1,000,000 hours – direct employees and on-site contractors | # | 3.22 | 3.41 | 2.39 | 3.21 | 2.90 | The LTIFR measures the number of work-related injuries that result in the direct employee or on-site contractor not being able to return to work the next day for every 1,000,000 hours worked. | ||
| Work-related fatalities – direct employees and on-site contractors |
# | 0 | 0 | 0 | 0 | 0 | There were no direct employee or on-site contractor fatalities during the year. |
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| Hours of training delivered on health and safety matters |
# | 28,099 | 12,912 | 13,390 | 24,326 |
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This includes in-person training at our Berkeley Academy facility and online sessions. |
| Skills and Training | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
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Direct workforce in 'earn and learn' roles
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% | 8.5 | 8.7 | 9.5 | 10.0 | 8.9 |
The average monthly percentage of our direct workforce who are apprentices, graduates or sponsored students.
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Graduates joining the business via Berkeley’s Graduate Scheme Programme
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# | 23 | 29 | 21 | 43 | 38 |
Number of new graduates joining the business via Berkeley’s Graduate Scheme Programme throughout the year. This programme covers a number of departments such as Construction, Commercial, Technical, and Land and Planning.
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| Average monthly number of directly employed apprentices |
# | 92 | 107 | 151 | 162 | 121 | The average monthly number of employees on an apprenticeship throughout the year. Apprentices work across many disciplines in our business. |
| Supply Chain | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
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Average number of days taken to pay suppliers
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# | 26 | 29 | 29 | 30 | 30 | Our average payment time for contractors is in line with the Fair Payment Code. |
| Average monthly number of on-site contractors |
#,000 | 6.5 | 7.3 | 8.8 | 9.5 | 9.4 | The average monthly number of on-site contractors working across Berkeley’s development sites. |
| Customer Experience | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
| Six-month rolling average Net Promoter Score (NPS) |
# | 77.9 | 81.6 | 80.2 | 79.2 | 77.2 | Our six-month rolling average NPS to March 2026 was 77.9, compared to a sector average of 61.4 (In-house Research, December 2025). |
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Customers who would recommend us to a friend
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% | 97.8 | 98.2 | 97.7 | 97.5 | 98.0 | For the 2025/26 reporting year to March 2026, 97.8% customers would recommend us to a friend compared to an industry average of 93% (Home Builders Federation (HBF), March 2026). |
| Quality | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
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Homes with five or fewer defects
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% | 91 | 93 | 91 | 91 | 94 |
This year 91% of our homes had five or fewer defects reported by customers on completion, compared with 31% across industry (HBF, March 2026).
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Homes with zero defects
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% | 63 | 67 | 63 | 63 | 66 |
This year 63% of our homes had zero defects reported by customers on completion, compared with 6% of homes on average across the industry (HBF, March 2026).
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| Information Security | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
| Data Breaches | # | 0 | 0 | 0 | 0 | 0 | Berkeley considers a data breach to have occurred when unauthorised parties access confidential and/or sensitive information related to the Company or its stakeholders. An overview of our information security policies and management processes can be found here. |
Society and Community Contributions
| New Homes | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
| Homes delivered | # | 4,203 | 4,329 | 3,927 | 4,637 | 4,632 |
Number of homes delivered in the year, including our joint ventures.
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| Economic Contributions | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
| Contribution to UK GDP | £bn | 2.7 | 2.7 | 2.5 | 2.6 | 3.2 | Berkeley’s calculated overall contribution to GDP, including through direct activities, indirectly through supply chain spend and the induced effect of household spend. |
| Contribution to UK tax |
£m | 805 | 760 | 800 | 837 | 774 |
Berkeley’s calculated overall contribution to UK tax, including taxes paid directly and the taxes paid by customers and suppliers as a result of our activities.
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Contribution to facilities and services for local communities
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£m | 530 | 580 | 370 | 560 | 556 |
The contribution Berkeley makes in affordable housing subsidies and wider community infrastructure benefits delivered or committed to during the year.
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| UK jobs supported directly and indirectly through the supply chain |
#,000 | 27 | 27 | 24 | 29 | 29 | The total number of jobs supported by Berkeley directly and through the supply chain throughout the year. |
| Charitable giving and the Berkeley Foundation | Unit | 2025/26 | 2024/25 | 2023/24 | 2022/23 | 2021/22 | Notes |
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Employees involved with Give As You Earn (GAYE)
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% | 26 | 27 | 29 | 30 | 29 | Berkeley staff can voluntarily sign up to our Give As You Earn (GAYE) scheme. |
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Employees involved with Berkeley Foundation activities
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% | 59 | 58 | 61 | 59 | 55 | In 2025/26, 59% of employees chose to actively contribute to the charity, through time, fundraising or donations. |
