Quality
Our goal is to lead the industry in producing high quality, safe homes for all.
Our Approach
We build high quality homes where people aspire to live. We focus on attention to detail in all aspects of the home and have stringent Building Safety and Quality Assurance arrangements.
High Quality Homes
Implementing high quality standards and targeting zero defects
We build quality homes that delight our customers in every detail.
It is instilled in our culture to focus on all aspects of a home’s delivery, from intrinsic building safety and design to final finishes that are visible to our customers. This is delivered by ensuring our staff are trained to adhere to stringent and enhanced Building Safety and Quality Assurance (BSQA) arrangements, which are inspected and approved at all stages through rigorous audits.
We continue to outperform the industry average for defects reported by customers six weeks after they move in, and target zero defects.
Safe Homes
Delivering homes that are safer by design
Through our strategic partnership with the Royal Society for the Prevention of Accidents (RoSPA), we were involved in the development of RoSPA's Safer By Design framework. Many of our developments have now achieved Safer by Design Gold status, helping to make new homes safer to live in, particularly for young people and the elderly.
Competence
Ensuring workforce competence in building safety
The cornerstone of building safety is competence; ensuring that individuals and organisations have the appropriate skills, knowledge, experience and behaviours. For Berkeley, this includes ensuring individuals have appropriate qualifications and that training is undertaken in line with our detailed training roadmap.
We have introduced training modules aligned to the requirements of the Building Safety Act. Our accredited training organisation, The Berkeley Academy, has worked with the Construction Industry Training Board (CITB) to convert these modules into industry training standards to improve the competence of the wider industry.
2024/25 Highlights
67% of our homes had zero defects reported by customers, compared to an industry average of 6%
93% of our homes had five or fewer defects reported by customers, compared to an industry average of 40%
Awards, Accreditations & Partnerships
Signatory
Building a Safer Future Charter
Number one UK Housebuilder for Build Quality
HomeViews
Berkeley Executive Committee Member as Industry Sponsor Lead on Building Safety
Construction Leadership Council
Further Information
Safer by Design
The Royal Society for the Prevention of Accidents (RoSPA) designed this framework, with support from the Berkeley Group, aimed at making the next generation of new build homes even safer places to live where people suffer fewer accidents.
Safer by Design
Our Vision 2030: 2025 Progress Update
This extract from the Berkeley Group’s 2025 Annual Report provides an update on progress towards meeting our targets across each of our ten strategic priorities and details highlights for the period May 2024 to April 2025.
Berkeley Group Our Vision 2030