Whether you are a new or existing customer, we are passionate about meeting your needs and providing a safe and first-class service despite these challenging circumstances.

Safeguarding Measures

We will continue to apply a number of safeguarding measures, enabling you to have a safe and enjoyable viewing experience. Here's what you can expect when you visit us:

  • We encourage all visitors to wear a face covering - you may bring your own, or use a single use surgical face mask which will be available at the appointment
  • We will maintain social distancing in busy and confined areas
  • We will continue with our enhanced cleaning regimes and encourage you to use the hand sanitisers provided
  • If you feel unwell, or have tested positive, please do not attend your appointment. Our Sales team will be more than happy to rearrange for a more convenient time
If you would prefer not to visit, our Sales and Customer Service teams are continuing to offer a welcoming and personalised service over the phone, through our online sales portfolio and via one-to-one virtual tours.

Our post-occupation customer service teams and on-site managing agents are also operating as usual, and can be contacted via telephone and our My Home Plus customer portal.

NHS Staff & Key Workers

Everyone at Berkeley Group would like to extend their utmost gratitude to all NHS staff, Key Workers, customers, colleagues, suppliers and local community partners for all they have done in these unprecedented times.
NHS Staff and Key Workers