St George, Sustainability, Vision2020

Our vision for your future

As part of the Berkeley Group, St George already leads the field in sustainable development, and we are now raising standards higher still with our Vision2020 initiative. When you buy a new home from St George you will be sharing this commitment to a more eco-friendly way of life that has benefits for you and for the whole community.

We aim to provide exceptional service to our customers throughout the purchasing process and after completion.

By 2014 we will have made improvements in many aspects of our customer service, driven by our Main Board Champion and our Customer Service Committee. We will have identified innovative areas that will further improve the service that we offer and these will be reflected in the new commitments that we make.

Through the information we provide to them, our customers will be better informed about the sustainability features of their homes and how to operate them efficiently. We will focus on the home demonstration to make sure it is providing practical advice in the way that customers want to receive it.

We create high quality, well-designed, comfortable homes with low environmental impact.

By 2014, through post occupancy monitoring, we will have developed a stronger understanding of how our homes perform in terms of electricity, gas/heat and water consumption.

The use of technology to control the indoor living environment will enable our customers to operate their homes more efficiently. We should be in a position to make commitments that will allow this technology to become part of our standard specifications. The use of smart meters may play a key role in this.

We aim to develop sustainable places where people choose to live, work and spend leisure time.

By 2014 we will be able to apply the key lessons learnt from our social sustainability metrics framework to all of our new developments. We will continue to use the framework to assess the social sustainability of completed developments so that we can further increase our understanding and inform future practice.

Through post occupancy evaluation we will have developed a better understanding of the success of development design and function when it is in use.

We aim to manage the environmental, social and economic impacts of our business whilst delivering strong financial performance.

We are committed to developing a better understanding of the most resource efficient construction techniques and construction site plant. We will look to implement this understanding across the business to help reduce the impact of our construction sites.

We will focus on resource efficient working practices, including the use of technology to reduce the need to travel and print. Health & Safety will continue to be a priority and we will implement new or improved initiatives to increase the safety of our construction sites and workplaces.

We aim to manage the environmental, social and economic impacts of our business whilst delivering strong financial performance.

We are committed to developing a better understanding of the most resource efficient construction techniques and construction site plant. We will look to implement this understanding across the business to help reduce the impact of our construction sites.

We will focus on resource efficient working practices, including the use of technology to reduce the need to travel and print. Health & Safety will continue to be a priority and we will implement new or improved initiatives to increase the safety of our construction sites and workplaces.