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Quality Control Inspector

Application Reference Number: 0280
Function: Customer Service
Location: Kidbrooke, London
Position Type: Permanent
Application End Date: 05/03/2021
Job Purpose: To ensure that the quality of our homes exceed the expectations of our customers both visually and operationally. Ensure that our 'completed' homes are inspected and accepted from the construction team in line with our construction programs and in preparation for the final director's inspection. Ensure the company's interests and reputation are maintained and enhanced.

Responsibilities and Accountabilities: 

  • Undertake the final mechanical, electrical and functional inspections of our homes prior to acceptance from the build team to ensure that they operate perfectly and are in the highest state of excellence
  • Carry out running in checks of homes and stock properties to ensure that they are ready for occupation and without defect 
  • Manage and maintain marketing suites and show homes in the highest state of excellence
  • Establish and maintain pro-active personal relationships with the production team and internal customers 
  • Provide accurate documentation to the Head of Quality Control regarding the progress of quality inspections
  • Establish effective procedures for managing quality and resolution of items raised to allow production to complete all works within program timescales
  • Provide operational cover for colleagues during sickness, leave, training etc

Person Specification:

  • Have a broad understanding of the construction process and previous relevant experience
  • An uncompromising and critical eye for detail
  • A background in delivering high quality homes and/or investigating, identifying and resolving defects in completed homes
  • Proven understanding of the function of mechanical and electrical installations in new homes
  • A people person with strong interpersonal and influencing skills
  • IT literate with the ability to use tablet based IT snagging and inspection systems such as FieldView
  • A passion to deliver the highest quality homes which exceed to the requirements of warranty providers and specifically the NHBC document 'A Consistent Approach to Finishes'
  • Team player
  • Empathic communicator, able to see things from the other person's point of view
  • Well-presented and business like

Please note our standard working hours are 8am until 5:30pm Monday to Friday. 

Our Culture & Values

Here at the Berkeley Group we proactively appoint trusted suppliers when we require support from Recruitment Companies. The Berkeley Group does not accept unsolicited CVs from recruiters or employment agencies without consent.

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