Estates Coordinator

Application Reference Number: 0265
Function: Estates
Location: Aldgate, London
Position Type: Permanent 
Application End Date: 16/02/2021
Job Purposed: To provide key support and coordination from project planning and handover through to completion and management within the Operations Team.

Responsibilities and Accountabilities: 

• Working closely with the pre-development co-ordinator on day to day management of Berkeley SEL's portfolio
• Reporting on and reviewing financials (Budgets, expenditure, Year-end Accounts, Debtors, Voids, Developer Liability)
• Work with the in  house teams to ensure that Technical Strategies are reviewed and consideration is given to Design for Management (M&E, Window Maintenance/Replacement, Refuse, landscaping etc.)
• Oversee internal handover of new developments, always considering the Customer Journey - Inc. handover documentation / O&M's, Snagging, Commissioning etc
• Preparation of weekly and monthly Operation reports, Gantt charts and monthly Board Packs
• Oversee Managing Agents - acting Landlord for any queries (Licences, consents, lease enquiries, land registry etc.)
• Liaising with Solicitors on Lease agreements and set-up of commercial tenancies
• Ensure all developments are Health & Safety compliant
• Ensure all developments uphold Berkeley Presentation standards, carrying out regular Site inspections)
• Review Managing agent KPI's and Management Agreements
• Ensure Major incident /Estate Plans and strategies are in place and regularly reviewed
• Prepare Draft Managing Agent Agreements
• Oversee any projects or major works in conjunction with the Agents
• Complaint handling
• Co-ordinate agent review meetings and document preparation and minute taking
• Oversee and co-ordinate Heating and utility management set-up
• Oversee department data management and document control (Sharepoint)
• Insurance handling, claims reporting and administrative management
• Agent, contractor and site staff liaison
• Reviewing department templates, procedures, managing agent handbook to ensure they are 'live' and relevant
• Invoice instruction, handling and ad-hoc administrative tasks
• Bespoke one off projects as deemed necessary

Technical Competencies:

• Minimum of 3 years in residential property management, new build and mobilisation experience preferred
• Competence in operation computer, inc. Microsoft Office Word, Excel and MS Outlook. Must possess strong attention to detail
• AIRPM or MIRPM

Desirable

• AssocRICS, ARMA, B2R, IOSH

Person Specification:

• Proactive, self-driven, results-oriented with a positive outlook
• Keen to deliver exceptional customer service
• An effective leader, motivator and mentor
• Flexible and reliable
• Credible, and comfortable in dealing with a wide variety of stakeholders
• Reliable, tolerant, and determined
• Team player
• Empathic communicator, able to see things from the other person's point of view
• Well-presented and business like

Please note our standard working hours are 8am until 5:30pm Monday to Friday.

Our Culture & Values

Here at the Berkeley Group we proactively appoint trusted suppliers when we require support from Recruitment Companies. The Berkeley Group does not accept unsolicited CVs from recruiters or employment agencies without consent.