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Assistant Ground Rent Coordinator

Application Reference Number: 0261
Function: Head Office
Location: Cobham, Surrey
Position Type: Permanent 
Application End Date: 06/08/2021
Job Purposed: To support the ground rent team by preparing new completion information to upload to the system and the use of share point specifically designed for the collation of ground rent information. To assist the Ground Rents team in billing, collecting and recording ground rent.


Responsibilities and Accountabilities: 

Administrator

  • Monitor the new completions statements, advising new sales received from solicitors
  • Input information from completion statements onto an MS Excel spread sheet
  • Checking leases against the completion details and uploading to share point
  • Uploading completion information onto our property management system
  • Monitor the completions being received from solicitors against Berkeley reporting

Coordinator

  • To deal with queries from leaseholders by phone and email
  • Take card payments using Sagepay
  • To post cash on leaseholder accounts
  • To manage mail out of demands, reminder letters etc.
  • To manage the debt collection of leaseholders accounts
  • Dealing with managing agents, solicitors and operating companies 

Person Specification:

  • A proactive, driven person with common sense and the ability to work effectively
  • Good level of IT skills
  • Good administration and organisational skills
  • Confident and personable telephone manner.
  • Communication (written and verbal), negotiation and problem solving skills

Please note our standard working hours are 8am until 5:30pm Monday to Friday.


Our Culture & Values

Here at the Berkeley Group we proactively appoint trusted suppliers when we require support from Recruitment Companies. The Berkeley Group does not accept unsolicited CVs from recruiters or employment agencies without consent.

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