Customer Care

Customer Care - Home

The Berkeley
Difference

The Berkeley Difference

Consumer Code for Home Builders

Learn more about the Code,
effective from 1st April 2010
for all buyers of new homes

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Step by Step Process

Simple steps to moving to a new Berkeley home.

Step by Step Process

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Customer Care

Berkeley is committed to providing our customers with quality homes in the most desirable locations, but we believe there's a lot more to what we do than just building homes. We aim to make the home-buying process as straightforward and enjoyable as possible for all our customers, and to provide a professional, efficient, businesslike and helpful service at all times.

Berkeley's purchase experience is professional, efficient and enjoyable - as our consistently high levels of customer satisfaction clearly show.  Our dedicated Customer Managers are allocated for each part of the customer journey, so that the customer always has an expert to talk to.

This level of care and service after completion sets Berkeley apart from our competitors and ensures that you have peace of mind and the process of moving into a Berkeley home is smooth and trouble free.