Berkeley Customer Care Services
Berkeley's purchase experience is professional, efficient and enjoyable - as our consistently high levels of customer satisfaction clearly show. Our dedicated Customer Managers are allocated for each part of the customer journey, so that the customer always has an expert to talk to.
The Customer Relations Manager receives the customer at point of exchange and then takes the customer through to completion informing them of the progress of their new home, the choices and options available to them and demonstrates the home to the individual on completion.
After legal completion the property benefits from a ten year warranty; the first two years are covered by Berkeley. There is a team of Customer Service Managers who will deal with any issues that may arise. Additionally, you will be contacted 7 days, 4 weeks and 7 months after you complete to ensure that everything with your property is satisfactory
This level of care and service after completion sets Berkeley aside of our competitors and ensures that you have peace of mind and the process of moving into a Berkeley home is smooth and trouble free.
